Originally Posted By: Ketron_AJ
Dusan,

There is a document as to what software issues this will resolve on the same folder as far as the styles are concerned (AudyaAJAMSONIC - Details.doc) and it specifically targets the Audio skip/freeze when sometimes switching (on the fly) between styles or arranger parts.
Those who have already installed this have not experienced such anymore (management of the Audio Files was addressed and in some cases the length of the AUDIO LOOP had to be addressed ... which is why this upgrade replaces some of the Audio Loops you currently have).

There are other issues I have seen here (some of which we are addressing), but a few have been User error and we are trying to prevent some of these actions from even being possible in future updates (as we continously investigate the cause of these problems to begin with).

As to support, we have always tried to be available on public forums to answer questions and help when/where possible. However as the workload increases and our customer base grows, you do understand why we would have to give priority to them first (both National and International) right? As a customer of ours, you're in good hands (and I believe there are others on this forum that can say likewise about us too).

I hope this answers your question.

Thanks,

AJ

PS: You can also reach me directly (direct number and email are on the document too). ... and out of curiousity, how did you get at $900 (unless you're intereste in the Vocal Hold)? smile


AJ,

let me answer on your last question first:
I am interest for ewerything what my kayboard make bether,but I am not preper for something what cost a lot of dolars and haw no real result.
AJAMSONIC package in full wersion is my desire,but first my Kayboard must work.I mean W_O_R_K....All funcion must be in position to used them in the midle of the knight if I nead them.But naw is not the case.
The same problems go thru all updates and new one is coming out...
-My Audya still load two user Live guitars in the same time from begining
-My Audya Test program still haw the bugs (cant anderstand this)
-My Audya dont want send Midi data to PC sequencer (Audaya test program show some Midi error)
-My Audaya still frize sometimes
-My Audya was two times in Ketron factory and thous days I send it again

And what is the most bad thing:I haw Audya more then two years naw and I haw no courage to play on live gig....I still play on my old Tyros1 who is five years old, but work with no problem night and days.
What do you say...???

And one more thing:
where in Ketron factory hide my hundrets of Emails when I asck for help?I dont recive just one answer.That be the same with AJAMSONIC?Hardly belive was not.