Dusan,

There is a document as to what software issues this will resolve on the same folder as far as the styles are concerned (AudyaAJAMSONIC - Details.doc) and it specifically targets the Audio skip/freeze when sometimes switching (on the fly) between styles or arranger parts.
Those who have already installed this have not experienced such anymore (management of the Audio Files was addressed and in some cases the length of the AUDIO LOOP had to be addressed ... which is why this upgrade replaces some of the Audio Loops you currently have).

There are other issues I have seen here (some of which we are addressing), but a few have been User error and we are trying to prevent some of these actions from even being possible in future updates (as we continously investigate the cause of these problems to begin with).

As to support, we have always tried to be available on public forums to answer questions and help when/where possible. However as the workload increases and our customer base grows, you do understand why we would have to give priority to them first (both National and International) right? As a customer of ours, you're in good hands (and I believe there are others on this forum that can say likewise about us too).

I hope this answers your question.

Thanks,

AJ

PS: You can also reach me directly (direct number and email are on the document too). ... and out of curiousity, how did you get at $900 (unless you're intereste in the Vocal Hold)? smile
_________________________
[KETRON - USA]
Design Engineer & Product Specialist.
www.KetronAmerica.com