Hi everyone,

Here's the way I understand things:

1. AJ purchases Ketron products from the distributor at the SAME COST (no employee discount what so ever) as any dealer.
2. AJ offers more direct support than any dealer to date (at no extra charge to the end user).
3. The current distributors (CMC distributors) contracts his company (Ajam Inc.) to provide Product support services to Ketron USA customers 1 day a week (Mondays only) and these services include (but are not limited to):- phone calls/emails/text ...etc from customers and them, repairs for the entire country ...etc. So when he helps out outside of those days, isn't it fair to do so to his customers only?
4. The new Audya offered to my friend was a fully Ajamsonic converted Audya, including the new RAM & SSD.
5. As I understand, most manufacturers have what they call a MAP (Minimum Advertised Price). The distributor sets this and all their dealers adhere to it. Now this means e.g. AJ cannot 'advertise' anywhere (internet, in store .. etc.) say an Audya to be less than it's MAP of $4798.00.
HOWEVER ... if a customer walks into the store, calls AJ or communicates with him (text or facebook) and wants to negotiate the price, it is his right to sell him an Audya for $1000.00 and take a loss. The store owner knows what margin they can live with and when they can let a product go. Once you begin negotiating with a dealer, they can sell at whatever price they want - they just cannot advertise it at a price lower than MAP (in order to be fair to all). This is something people need to know. Guitar Center (one of the biggest chain stores over there) has always sold Yamaha products below MAP to many customers (AJ included) ... if you get in and start to bargain.

Let's be fair. AJ is my door to Ketron & I have nothing but praises for the way he's treated & helped me to date. And I like to make things like these known to all so they can experience same...

Also, I see very little effort from dealers over here defending Ketron Italy. I am a private individual, but if you look at my posts, you'll get the impression that I work for Ketron. I do everything in my power to give the Audya the reputation it deserves. Where are all the legal dealers to back me up whenever I do so?

Ketron makes a FANTASTIC product. They need all the support they can get. Yes, their outlook on life & marketing is way different than those of the rest of us, but never the less they are the designers & manufacturers of this stunning product. They can't be all that bad after all...

Henni