Your local dealer is your lifeline... Whenever I have a problem, they are the first people I go to, and their clout with the main distributor in the country has saved my butt a bunch of times, not to mention the local dealer, if they have what has failed in stock, never hesitate to give me a 'loaner' while the issue is resolved.

What Ketron have allowed to happen to their local dealer network (allowing them to be undercut by shoddy business practices) has been what has allowed them to become little more than a minor player in the game.

If Ketron (with a wink and a nod, or just total disregard for the matter) don't really care how sales are allowed to come from anywhere, at any price, then they need to allow ALL local dealers the same deal, and allow those with brick and mortar stores to undercut AJ if they feel like it...

The playing field needs to be level. Or the system doesn't work.