"You gain absolutely nothing by poluting the reputation of Ketron Italy."
Henni,
the truth MUST be told. Ketron Italy Customer Service is horrendous to say the least.
let's not be afraid to express the NEGATIVE as well as the positive
Ketron USA, UK, on the other hand is a totally different story.
Ignoring your customers is totally unacceptable for ANY company in ANY country.
Leezone,
I am apsolutly on your site and Agre with your opinian about Ketron Italy coustomers suport.
On first day when I purchase my Audya I do complaine about Ketron behavior,no response on mail and no responce on forum members questions.That is thre year old story with no changes.
On the ende of March this year my Audya was stolen from my music room thill when I preper tu upgrade to AJ product. Now I looking on my new Audya to buy and that mean I am not engry on Audya,but on Ketroners guys who had no faces to respond on problems.
AJ is a brite light on the end of that sad story with Ketron products and I hope will be sine a long time....