Audya support...

Great!!!

My SSD is on it's way, UPS already contacted me. Tx once again AJ for the FANTASTIC service I became so accustomed to expect from you. I cannot recommend the Ajamsonic upgrade enough to all the rest of you out there. I am more than elated with mine & there are many things I now miss sorely whilst waiting for my new Ajamsonic SSD.

I find AJ to be exactly the opposite of the suggested "no care" attitude displayed by Ketron Italy, although I've never yet had direct dealings with them myself. Plus he is in a position to fix any software bugs himself & also fix many of the hardware issues inhouse. AJ has always been quick to respond to any of my queries/suggestions & yes, he did respond to ALL of them. I really feel like I am in safe hands with my Audya & I cannot complain about lack of support at all!!! In my world, AJ IS mr. Audya - period! From a support point of view, in my opinion he should have been the main Ketron distributor!

Should I ever have the need to purchase another Ketron product again, I'll do so direct through AJ. It's the likes of him, Frank & others that help to give these products the respect it deserve. For those of you who do not know, any Ketron product can be directly purchased through AJ himself & his prices are very, very good. He offered my friend a brand new Ajamsonic Audya 5 at less than I bought his non Ajamsonic Audya 76 2nd hand from him!! And I thought I got mine at a good price...

I have the absolute best arranger on this planet with all the absolute best updates available for it. I truly am in arranger heaven!

I guarantee that Ketron will follow suite soon and that the Audya will come out with a 120GB SSD as standard. And just maybe AJ will come out with repeatable intros & endings before Ketron Italy will...

Keep well all my friends,

Henni

Hi all,

Yesterday I received my new Ajamsonic SSD with all the latest on it. I could never utilize all the new Ajamsionic sounds before as my Audya is one of the first models which do not accept more RAM without extensive electronic modifications.

To my utter AMAZEMENT!!! AJ included a brand new sound board with the new memory already installed with a note to say I can pay him later for it (the price for it is extremely reasonable!)

What service!!! Ajamsonic really rocks!!! Man, I only have GOOD things to say about my Audya experience. We had visitors yesterday, and only during the night could I start to play with all my newest goodies. I had very little sleep as a result...

I am once again blown away by what I have!!! For the first time, all new sounds required are loaded into memory & now all styles sound the way they were intended to & the way they were created. It's like having a new arranger & once again I'm in arranger heaven.

The new voices are beyond description. They make the existing & new styles shine. The default Ajamsonic voice selection for the different variations for the different styles is superb! The new styles (yes, already there are many new ones) are superb!!! The new super styles are just AMAZING!!!

The audio parts on the factory Audya stands out a little too much. You can hear them in just about every style as great emphasize have been put on these. It sounds nice eventually, but after a while it becomes boring. Well, AJ re-balanced everything and now all you hear is just real sounding, well balanced, fantastic real world like styles.

It came with many, many new onboard Ajamsonic demos. I'll post most here over time & I'm totally convinced you'll be as impressed as I am. I cannot see how anyone could have an Audya without the Ajamsonsic conversion. You are loosing out on a LOT all my good friends.

Oh yeah, one last thing: My Ajamsonic Audya makes ample provision for the younger generation. When I post some of the on-board the demos over here you'll hear many, many styles not found on any other arranger. I make you all this solemn promise. Hear for yourself soon...

My Ketron rocks!!! AJ's service rocks!!! AJ's upgrade rocks!!! What an arranger!!! What service!!! What happiness!!! Thank God for giving me the intellect to choose right!!! I am a happy chappy!!!

All the best my many good friends,

Henni

Hi all,

Just a short description of what could be done with some of the new voices: (I list only the new voices that has specific methods of playing attached to them)

AJAM GRAND PAD: Play & hold notes. Play hard & soft for variation.
AJAMS GRANDSPARK: Play & hold notes. Play hard & soft for variation.
FANTASY GRAND HM: Play in arranger mode. Harmony added to notes!
AJAM GRAND PARIS: Play & hold for auto Appregio!
AJAM GRAND PIZXZA Play & hold for auto Appregio!

AJAM ORGAN MORPH: Use modulation wheel to cross-fade between sounds.

AJAM CELESTE: Play soft, then hard/fast for bend effects.
AJAM HARMONICA: Play soft, then hard/fast for bend effects

AJAM NYLON: Press normal for new Nylon. Ptress hard for bend. Hold & release note after 1 sec for fret noise.
AJAM STRATO BEND: Press normal for Strato Plus new dfelay effects. Press hard/fast for bends.
AJAM DISTOR SFX: Press normal for new Dist. guitar. Press hard/fast for bend. Hold for 1 sec before release for release effect (else no release effect - you choose)
AJAM STEREO GUIT: New Nylon with space effects. Press hard for bend etc.

AJAM SPARK EDEN: Nice new Electro with 'Garden of eden' effects when you hold down notes.

AJAM AHH_HEY: Play soft for Ahhh & hard for Hey. Great with styles.

AJAM BRASS SHAKE: Play normal for natural Brass. Hard for shake!
AJAM B&S: Play soft natural Brass. Normal for bend. Hard for shake!
AJAM TRUMPT: Play normal for Trumpet. Hard for bend.
AJAM TROMBONE: Play normal for Trumpet. Hard for bend.
AJAM BBAND MODL: Mod play & move modulation wheel.
AJAM TRUMPETS: Play normal for bright horns. Hard for thrill!

AJAM BLOW TENOR UP: Play normal for rich sax. Hard for bend up note. Monophonic sound (press a note then as this note is depressed, press another) LIVE SAX (cannot play more than one note at a time)
AJAM JAZZ CONT BEND: Play normal for rich sax. Hard for bend. Valve sounds on random notes especially for delay more than 1 sec between notes.
AJAM ALTO SAX D: Play normal. Release note after 1 sec for random roll off sound!

For many of the styles: Hear the new choir voices in some of the intro's & endings. Make sure lower vol is up & play left hand chords hard & then soft. Play & hold right hand notes for >5secs!!! Etc...

Keep well all my friends,

Henni

Hi all,

Here's the manual for the Ajamsonic upgrade should anyone be interested.

Keep well all my friends,

Henni

Hi all,

Some nice Ajamsonic demos:

















Keep well all my friends,

Henni

Hi all,

A few more:























Keep well all my friends,

Henni

Hi all,

A few more:
















Keep well all my friends,

Henni

This says it all!!!

Henni

That's not exactly a ringing endorsement of Ketron's after sales service. AJ seems to be doing a good job, but one man taking up the slack for an entire company that seems to care nothing about its customers doesn't inspire me.

For whatever reason, illness, a falling out with the company, whatever, if AJ is not your contact, once again, you are screwed. Holding its customers over a barrel and saying that, unless you buy AJ's upgrade, you might as well talk to a brick wall if you want after sales service is appalling.

I should get the same level of service from Ketron whether I purchase additional upgrades or not. No other manufacturer ignores its customers until they have purchased expensive additional upgrades. This is extortion, not customer service.

A $5000 arranger should come with the highest standards of service out of the box. Not after you have been forced to pay even MORE!

I guess that everyone knows by now that I LOVE Ketron products; HATE the US company. It involves the major "no-no" of going around established distribution and selling direct.

Two guesses as to who's done that? (the first doesn't count).


Russ
(Diki-you nailed it)

i LOVE the AUDYA but HATE Ketron Italy, see my link:

http://www.synthzone.com/forum/ubbthread...rvic#Post368822

Let me clarify a bit here:

As for me, Henni from South Africa, personally - I purchased my Audya 2nd hand. No warranty, guarantee or anything came with it. Next I upgrade to Ajamsonic which consists of new software only. Next thing I receive better customer service than I've received from any other arranger manufacturer to date.

Now you can see it any way you please. I am a happy Ketron customer. Fact is, AJ is NOT sick, he's NOT out of business & he's NOT in any fued with the factory in Italy. He responds to every single email from me. I am a happy customer.

Why should I not recommend this to those who are frustrated to the extreme? You can blame him any way you want, but he delivers on his promises. And he even goes beyond that as was clearly the recent case with me when he send me a complete new sound module with the latest RAM installed without any prior arrangement and in full faith that I will compensate him for it for the price as quoted with delivery. Anyone else out there tell me where you've received same from your super reputable arranger manufacturer!

How the products are distributed is of no concern to me. I am the end user & all my needs have been taken care of & then some.

Leezone, you can keep on being frustrated or follow my advice. There is no gain or profit for me in this other than to see you happy. Take it or leave it my friend. You gain absolutely nothing by poluting the reputation of Ketron Italy. They make an outstanding product!

Tell me, can you edit the live user guitars on your Tyros or even create new ones for it? Have you ever complained to Yamaha about this & if so, what was their response...

Henni

Well Said !!!!

"You gain absolutely nothing by poluting the reputation of Ketron Italy."


Henni,

the truth MUST be told. Ketron Italy Customer Service is horrendous to say the least.
let's not be afraid to express the NEGATIVE as well as the positive

Ketron USA, UK, on the other hand is a totally different story.

Ignoring your customers is totally unacceptable for ANY company in ANY country.

Leezone,

I am apsolutly on your site and Agre with your opinian about Ketron Italy coustomers suport.
On first day when I purchase my Audya I do complaine about Ketron behavior,no response on mail and no responce on forum members questions.That is thre year old story with no changes.

On the ende of March this year my Audya was stolen from my music room thill when I preper tu upgrade to AJ product. Now I looking on my new Audya to buy and that mean I am not engry on Audya,but on Ketroners guys who had no faces to respond on problems.
AJ is a brite light on the end of that sad story with Ketron products and I hope will be sine a long time....

Henni, "buying through AJ" is the problem...and it's a MAJOR ONE.

He works for the US distributor and should NEVER sell direct.

There are several instances where Ketron lost good dealers over this practice.

There is no excuse for this type of highly questionable business practice.

Now, if he wants to sell his upgrade, that is a different story, if the Ketron company does not offer it through distribution. It's not completely "clean", but less of an obvious breach of ethics than selling Ketron products direct, around established dealers.

That is NEVER an accepted business practice in the US.

Really sad!


Russ

Russ, why would you not consider AJ a dealer?
He qualifies as any other Ketron dealer...buys wholesale and retails Ketron products..He even operates is an area that has no other Ketron dealers..

AJ is/was a independent technician for Ketron, and developed a product independent of Ketron...this product makes it necessary for AJ to sell Ketron products with his added hardware/software options...

I do recall your initial concern was the distributor selling retail..but this is not the same situation..

In Henni's post, he talked about the fantastic price AJ gave a friend of his for a NEW KETRON. Universally, approved dealers ONLY can sell the contracted product. As an employee/consultant for Ketron, that's a major conflict of interest; something not tolerated by any manufacturer I know of.

Typically, when asked, a manufacturer will direct a sales lead to a dealer in the appropriate sales area.

At a summer NAMM, I was hustled to buy Ketron direct but never tell any dealer(s). I was even asked to meet away from the show for delivery. Later, I was called and offered deals
direct, without a distributor invoice.

Two guesses who did that. It doesn't matter whether this was done without the knowledge of the distributor (major blame goes to the individual) or with the distributor's OK (if that were the case, in any industry I am associated with, EVERY DEALER WOLD DROP THE LINE)!

Several good dealers have dropped the line.Good for them.

I would upgrade my SD-5 and Midjay in a heartbeat if it weren't for this major ethical "no-no".

If AJ weren't affiliated with the distributor, and was granted a dealership, it would be a different story. He probably has the OK to sell his upgrade. But, that doesn't make direct sales, bypassing distribution OK at ALL!

It's a damn shame!


Russ

Henni,
It is a very good thing you are getting "first class" service from Ketron regardless of where it comes from. However, there are those of us in the USA not that happy with the service offered. I for one have yet to get a broken SD2 unit replaced after installing a Ketron recommended update which caused the unit to stop working. It has been over 6 months and I can't even get a phone call or email returned from either AJ or the USA Ketron dealer. Sorry, but this is a true event and I make no apologies to anyone for posting my experience.

Deane

Your local dealer is your lifeline... Whenever I have a problem, they are the first people I go to, and their clout with the main distributor in the country has saved my butt a bunch of times, not to mention the local dealer, if they have what has failed in stock, never hesitate to give me a 'loaner' while the issue is resolved.

What Ketron have allowed to happen to their local dealer network (allowing them to be undercut by shoddy business practices) has been what has allowed them to become little more than a minor player in the game.

If Ketron (with a wink and a nod, or just total disregard for the matter) don't really care how sales are allowed to come from anywhere, at any price, then they need to allow ALL local dealers the same deal, and allow those with brick and mortar stores to undercut AJ if they feel like it...

The playing field needs to be level. Or the system doesn't work.

I was also a Ketron dealer....Only Ketron dealer in my area..

Lou was the distributor in New York.

Selling price was a issue, and they did not want the product line discounted heavily....

In fact George Kaye and I had a small issue on X1 pricing on SZ...If I recall George had Lou call me to assure there would be no undercut of prices..

The distributor has all the control...they set the prices, allocation and have a big say about policy....or you won't see product..

I've said this before but I believe the US is a small market for Ketron (IT) as opposed to Europe and the UK. So they dedicate their resources, customer service and otherwise, accordingly. Then we get disgruntled, and don't buy Ketron, and the cycle continues. Not the dealer's fault- it starts at the beginning of the chain. The European mentality of shutting down production for the summer doesn't fly here, but if you want something not in stock in late June don't even think about it until things gear up in September. They do not think, nor act , globally on all levels. Puzzling since the world economy has taken such a hit and most companies are scrambling for sales. I have talked to the western US distributor and a midwestern US dealer who are always anxious to help and to sell. I think the New York distributor needs to work harder at responding to customers and supporting dealers in the northeast at least. You can't be draggin' your feet the NYC area (a center of world commerce) and be successful. But again, the Italian home office doesn't care much about how the markets and buying habits are here, even to the point of losing sales for a long summer vacation.

Of course some, including me , would say we should do that here, for the sake of life and families. Ah, but greed rules in this country, so summer closures are few and far between here. Hell, even some schools are going all year 'round. Eases the burden of daycare so people don't have to be home from work..$$$$$$..

If Ketron don't pick up the phone, how do they know what country the call is coming in from?

Hi everyone,

Here's the way I understand things:

1. AJ purchases Ketron products from the distributor at the SAME COST (no employee discount what so ever) as any dealer.
2. AJ offers more direct support than any dealer to date (at no extra charge to the end user).
3. The current distributors (CMC distributors) contracts his company (Ajam Inc.) to provide Product support services to Ketron USA customers 1 day a week (Mondays only) and these services include (but are not limited to):- phone calls/emails/text ...etc from customers and them, repairs for the entire country ...etc. So when he helps out outside of those days, isn't it fair to do so to his customers only?
4. The new Audya offered to my friend was a fully Ajamsonic converted Audya, including the new RAM & SSD.
5. As I understand, most manufacturers have what they call a MAP (Minimum Advertised Price). The distributor sets this and all their dealers adhere to it. Now this means e.g. AJ cannot 'advertise' anywhere (internet, in store .. etc.) say an Audya to be less than it's MAP of $4798.00.
HOWEVER ... if a customer walks into the store, calls AJ or communicates with him (text or facebook) and wants to negotiate the price, it is his right to sell him an Audya for $1000.00 and take a loss. The store owner knows what margin they can live with and when they can let a product go. Once you begin negotiating with a dealer, they can sell at whatever price they want - they just cannot advertise it at a price lower than MAP (in order to be fair to all). This is something people need to know. Guitar Center (one of the biggest chain stores over there) has always sold Yamaha products below MAP to many customers (AJ included) ... if you get in and start to bargain.

Let's be fair. AJ is my door to Ketron & I have nothing but praises for the way he's treated & helped me to date. And I like to make things like these known to all so they can experience same...

Also, I see very little effort from dealers over here defending Ketron Italy. I am a private individual, but if you look at my posts, you'll get the impression that I work for Ketron. I do everything in my power to give the Audya the reputation it deserves. Where are all the legal dealers to back me up whenever I do so?

Ketron makes a FANTASTIC product. They need all the support they can get. Yes, their outlook on life & marketing is way different than those of the rest of us, but never the less they are the designers & manufacturers of this stunning product. They can't be all that bad after all...

Henni

I love the products- that's why I am looking for an SD5 (had an sd3 module, loved it) instead of keeping Yamaha's "all that" 950. "Best natural sounds" really is. And the Sd series was/is relatively trouble free, and doesn't require a mortgage to buy. But this is about service and support, not the product.

I cannot say enough good things about AJ and thank him enough...

I did not buy my Audya from him, but judging by his support, you would think I did.

IMO it's "ALL" the "SOUNDS" in the "TOTAL MIX" that count in an arranger KB ...

AJ has helped me out several times. Ketron should recognize his value and give him a staff of customer service and technicians to work for/with him. Or sub him to provide these things on a regular basis. then he can hire the aforementioned staff.

When I bought the Ajamsonic upgrade. AJ was right on the phone to me to help with a problem that turned out to be user error. Now, I must say he appeared to be too busy to answer my general questions until a week or two after,but,that is understandable.

Once you are a customer, the level of service is great. This is because he agreed to spend X number of hours servicing Ketron customers in general, and the bulk of his time to his own business. I do know,however, that he spent much more time on non customers than he agreed to.

I am not passing judgement on his agreement with Ketron, just defending him otherwise.
Bernie

Email support from most arranger companies in the US is 7 days a week. One day a week for Ketron (unless you buy from AJ?)...

Yep. That's the way to build a reputation.

Not a good one, though.

Hello All,
I wonder whether Ketron are statistically content with their product sales figures or initiating a marketing campaign for their products at all...
I discovered the Audya on this exact Forum and like most purchases i make now are self searched with emphasis on negative feedbacks on the particular product. And yes, this very topic about Ketron was brought to mind and i was very much aware.
Back then, I've only managed to locate one dealer in Australia. Asking the rest of Pro Music dealers in my local area, surprising most haven't even heard of Ketron nor Audya less alone stocking the product. So I ended making the purchase on Ketrons attitude of take it or leave as the sales manager could only gave me a certainty of a price and not much about the product. Because of this initial engagement, I can't say nor recommend pre and after service sales.
Today, and everyday prior since, turning on the Audya well... Henni please ... And all products released by either Robert Messier, AJ and any other suggested/related ketron products, I have no second thoughts but to have my "little" contribution to the overwhelming costs of producing this fine piece of gear.
As a day to day user and not much concern for its technical numbers thus leaving such to either professionals like Robert or AJ to deliver the goods, I can only emphasize to those around me about the end result of this Magnificent arranger.
All I can sum up is.. No matter what product purchases you make, keyboard, computer, car.. You are more likely to be pleased and content with what the product actually IS rather than what you would like it to do...
As for Audya support, this Forum and AJ is my reference manual. With AJs personalised service and the Ajamsonic upgrade it is indeed his pursuit of perfecting perfection. And with his video tutorials well.. That's all I ever need to fulfill my Audya purchase..
Kindest regards to all...

Everybody is happy with their arranger UNTIL something goes wrong. We've had people on this thread that have had no problems with their Audya, and they are perfectly fine with Ketron support.

Then we've had people that HAVE had issues, and they almost to a man are NOT happy with Ketron's sparse dealer network and lackadaisical support.

Draw your own conclusions. I know I have.

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

More Ajamsonic demos...

Yup Diki,

You condemned the Audya right from conception stage. I can very well remember all your verbal abuse over here towards Ketron. No wonder they shut their ears to outside opinions & doom prophets. I know I would have done same!

Guess what, it made it after all & despite what you've predicted, it is the most stunning arranger to be had by anyone. It is light years ahead of anything else currently available.

Anyways, enjoy your Roland. I am enjoying my Audya tremendously!

Henni

Henni... don't take it so personal. Verbal abuse? Doom prophets? What a bunch of drama queens!

I have reservations about the concept of audio loops for arrangers. I spend a fair amount of time customizing styles, moving a beat here, a bass line there, changing the sounds the factory uses. I am one of those kinds of players that rarely wants to sound EXACTLY like everyone else with the same gear, and who wants to put my own stamp on a style. Ketron's audio features don't really allow this.

I also, if I get behind the idea of audio loops for guitars, I want audio loops for FAR more than the basic maj/min/7th chords. I've heard all the demos of the guitar loops, and so far, I haven't heard ONE go from a maj to a diminished chord without a fairly radical change in sound and performance. Which is exactly what one would expect, as one is a recording of a real guitarist, and the other is a 100% MIDI guitar performance (no different to what we all already have). As I have said before, IF the transition were so smooth you couldn't hear this, why bother with audio chords in the first place? And if you CAN, the feature is incomplete.

Then there's the price, versus the appalling after sales service. Few arguments there. The only people happy with Ketron's repair service are those that haven't yet used it!

If bringing up pretty obvious shortcomings is 'verbal abuse', you need to grow a thicker skin! This entire forum is full of 'verbal abuse'... in fact, your touting your opinion of Ketron's superiority is 'verbal abuse' to the rest of us, viewed in that light!

This is a forum to discuss the pros and cons of different arrangers (amongst other things), and if you can't handle warranted criticism without becoming paranoid, it might be better to not comment about how great YOUR arranger is!

Nah my friend,

I can dig up some of your old posts and show you what I mean. There were times when I felt embarrassed for Ketrons sake based of some of your comments.

But let's leave it there. You clearly have a personal vendetta going on with Ketron for whatever reason. I could not care less. It is one stunning arranger with all problems solved by now. I do not know of an unhappy Audya owner. Like any new product it had it's share of teething problems, not too hard to understand.

Yes, my skin is thick, you are right. I am tired of this contineous Ketron bashing. It's like a "belong to a club" thing for many. And I intend to put it right everytime I come upon it, so grow up & get used to it. You are NOT the only one over here with a strong opinion. Get used to that too.

You made some wild & totally unfounded statements. Let's see now:

1. First I stuffed up my software. TWD had to mail me restoration DVDs in a great hurry. I received exceptional good support & service from Ketron UK.

2. Next my HD packs up. Within just more than a week, AJ had a new SSD delivered to my doorstep. I received exceptional good support & service from Ajam Inc.

3. My Audya's memory cannot be upgraded to 128 MB making most new Ajamsonic styles virtually useless to me. To my utter AMAZEMENT, AJ arranges to have a complete new soundboard with the new memory already fitted delivered to my doorstep. I received exceptional good support & service from Ajam Inc. even when I did not ask for it!!!

Yes, one has to be a go-getter & make these things happen. No use sitting back & only badmouthing Ketron. These kind of problems won't solve themselves. But take it to the right people & you WILL get sorted out in no time at all!!!

I reckon that just sometimes you have to actually THINK before you start to type mate...

Cheers mate,

Henni

For starters, bringing up MUCH older posts and then going "with all problems solved by now" is a bit invalid, isn't it..? My posts at that time were a response to issues they had AT THAT TIME.

That they have solved them at a much later date (been out 5 years now, right?) doesn't address the FACT that they shipped it with those issues at the time. Which is what I posted about.

You have also seem to have completely forgotten about the many times I have said that the Audya, IF it fits what you want it to do, is a spectacularly good arranger. Apparently, only perceived slights are the only thing you can be bothered to remember. I don't see how that's MY problem, do you?

And my reservations about the Audya are based on FACTS that the Audya cannot address. There is no way to move beats around in a drum part, or have a different guitar or bass play the audio loop parts. I don't play much in the way of unedited, factory ROM styles. I like to change them to my taste. Audio loops don't allow you to do this, and there it is in a nutshell.

If you can play an arranger out of the box and be happy, well, if you've got $5000 to spare on something with email support one day a week, you are good to go... The Audya is a superb arranger.

My needs are very different.

Audya is for Henni and many others. Audya is not for Diki and many others. Problem solved! No charge for my incredible insight.
DonM

Don ... GREAT JOB !!! ... have you ever thought of being a psychiatrist or psychologist ???

I thought about being a Gynecologist a lot.
DonM

Okay Diki,

I'll leave it at that. I think AJ is busy making a video demonstrating style modelling on the Audya. I think many will be AMAZED when they see this & the effect it has.

For instance why move a single drum part around if you can simply select another loop more suitable to your specific requirements? But then, don't bother, I know already - what you are looking for would not be among those libraries.

Yes, like DonM rightly says, the Audya is not for everyone. But for some it's the ultimate arranger currently available. I think many of the demos listed over here will make that clear. And some users like i.e. Sokratis use it at a top professional level. All Audya owners are not only make-believe musicians like me.

Anyway, keep well my friend, it's been fun debating these with you.

Henni

Henni, we're not talking apples and apples. You're talking about a great machine and a great upgrade. You're right. I'm talking about a major business ethics violation. I'm right on that one, too.


You have chosen to buy the machine of your choice...GOOD FOR YOU!

I have chosen NOT to buy the machine of my choice.

Worst ethics violation(s) I've ever seen in the music business and I've been in it over 50 years.

Yamaha, Roland, Korg...ANY other manufacturer would have either fired the person involved on the spot, or NEVER entered an agreement where selling direct, against established dealers (and telling the customer...ME...not to tell a dealer)was allowed.

Either way, I'd NEVER have anything to do with EITHER the company, OR the individual.

You are giving a vested interest group valuable information about what you think is a great product. That's what a good "Zone" participant does.

I'm telling about a terrible business practice, thinking that prospective customers have the right to know, before making decisions. I feel it's my obligation to tell my associates here. That's also what a conscientious "zone" member should do.

Good luck with your Ketron product.

Wish me good luck with mine, because, when/if they break, guess who I "ain't" going to count on for repair?


Russ

If I want to change the drum track on my Roland from a rock kit to a brush kit, it takes a few button presses. If I want to do the same on a Ketron, I have to search for EXACTLY the same beat, played on a different kit? Get real, for Pete's sake..!

Plus, let's be real here... most loop libraries are not based around the needs of an arranger player. And, pray tell me, how do I deal with the intros and outros. I bet you've got a good suggestion for how I replace those rock intros with brushes, don't you? No?

This is a VERY common scenario... you turn up to a low volume/energy gig, someone wants to hear some Springsteen, or a Clapton tune, you have the perfect style for it IF you were at high energy levels. With an Audya, you say 'sorry'. With a MIDI arranger, you change the kit to brushes, the bass and guitars to acoustic, and everyone is happy.