Ziggy,

I understand your fustration and disappointment with the management (or even 1 single manager) at GEM Italy.

Yet, IMHO, you may agree with me that the attitude of an individual (or even of the entire management, or even of one company) should not lead you to generalize as to write "... these ITALIANS..." which I personally find a little unfair to the Italian people in general and to the Italian friends on this forum.

I am not a GEM customer and I have no intention of defending GEM, but honestly, I am convinced that your note and comments could have been better constructed and better addressed.

Yours sincerely

Amelio