Hi Tony, I'm really disappointed to hear about the poor customer service you're receiving from General Music Italy, especially realizing what a longtime loyal customer you've been with them. I hope PaulD (Synthzone member & US GEM keyboard rep):
http://www.synthzone.com/cgi-bin/ubbmisc.cgi?action=getbio&UserName=PaulD


reads this thread and can provide assistance for you. In the meantime, hope you and your family have a Merry Christmas and a Happy 2004. - Scott

PS: Hope you're still enjoying your Digitech Workstation Harmonizer.
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