Hardware problems on the Audya are virtually non existent, at least in the UK 99.9% of the time problems are either user error, settings or problems caused by hard drive mis-use. I can normally sort people out by email. Although we keep all the boards in stock, they are rarely called for. In 2012 I have had only two audya's in for repair. One on a keyboard where an engineer had left a screw sitting on the usb port connections after repairing some damage done by the customer to a switch top, the other is a pro user that had problems with an early Audya (long out of warranty) that we could not replicate in the workshop, so we swapped 100% of the internal parts to get him out of trouble (he just had to pay a small amount of labour).