The general reliability of most electronics is pretty good these days. However, there's always a chance that something will go wrong and at such times it's good to have competent service at hand. Going by the majority of Audya owners on here, 'close at hand' is a bit of a non-starter. If things are going good with yours, Henni, that's great. I wish you continued good fortune, but living where I do, I think I'd stick with a brand that I can get good, efficient service in a hurry. I can't afford otherwise.