If there target market does not include ME!...THEN, they do not want MY business AS I SAID!
Just because my (and many others) needs and interest in an instrument do not fit their 'target market' does not mean we are any less valuable as potential customers.
They are just missing a piece of market share...that someone else gets.
I was director of marketing for a pretty large group in IBM so I do know a little something about marketing AND competition.
It's really not good to give away ANY business you could have..the old locusts in the wheat field scenario.