Hi Diki
The statement (Why is it that when users compare products live, they choose the open product over the closed one?) is probably not worded as well as it could be, so take 2

When users compare keyboards live they choose what suits them, and when open and closed keyboards are compared, (Remember only about 1% would know there was a difference between open and closed keyboards) some choose a Wersi, some a T3 others a Korg etc.
Now if open keyboards were as bad as you say, why would people choose to purchase an open keyboard when they could have one of the closed keyboards next door to it, the reason is quite simple, THEY prefer it, and that you don’t is an irrelevance as not everybody wants the same as YOU.

As for live play, you will be saying next that you know exactly how a Bugatti Veyron drives and feels because you have seen it on a video, where as in truth you haven’t a clue because you haven’t tried it, just like you haven’t a clue how an open keyboard performs live, so stop pretending that you do. (Unless of cause you have secretly tried an open keyboard that is)

Remember your ONE person with likes and dislikes, which is fine, but stop keep trying to put it over as if everybody else thinks the same as you, because they DONT. (This fact may upset you, but “THAT’S LIFE”)

Regards

Bill