I know I don't post here a lot but I do take a great interest in the forum and I am a bit suprised that nobody apart from Tony who has had a similar experience has commented.
I have bee a pro musician for many years and in that time I have purchased may thousands of pounds worth of equipment from many different companies and can hand on heart say I have never been treated this way before.
I wish that AJ was here in the UK as I do not think this would have happened.
Best wishes to all on Synthzone
I will now be entertaining my audiences with my new keyboard.... a Yamaha Genos.(my second choice)
So Ketron ... Thanks for nothing.