I responded before knowing the whole story apparently and for that I apologize. So Ketron has sent the parts to skude but the parts don't work?? or at least he can't get them to work anyway. Since there apparently is no factory service center in Norway skude is between a rock and a hard place unfortunately and we all feel his pain.

Sending the Audya directly to Ketron Italy is a proposition to consider though and if Ketron is forthright in their business practice(s) they should cheerfully pay for full shipping costs besides fixing the Audya au gratis as well. Although since Ketron has yet to respond to skude's continuing problems this may be a sign they are indeed shying away from taking any further responsibility. We'll see... but hopefully they won't end up giving up on him. That, my friends, would be a travesty in the first degree and would keep me from ever purchasing a Ketron product in the future. Which probably makes Ketron ecstatic by the way.

Sad, very sad. Hopefully Ketron will do the right thing and get it resolved for skude ASAP.

All the best,
Mike