Originally posted by Fran Carango:
Tony..you are wrong..in a court of law..Frank the dealer fulfilled his obligation...Orchestrated the deal between Ketron and the buyer...His contract was to supply a new Audya with a factory warranty for a certain price..He delivered and fulfilled his contract...Dealers can and usually do try to help to speed up the warranty process..but they can only connect the parties involved...Moving to another country can be a conflict of warranty ..and that is up to Ketron and their policies..
Frank is clear legally and ethically....but you can bet your last dollar he would still be willing to do what he "can" do...
Fran,
I am sure he will still do all he can, that’s what Skude is still hoping for, Fran here in the UK, the credit card company would give Skude his money back, but here the writ would be served on the person who sold the KB. Is it different in the states. Skude should not be chasing Ketron direct, anything they do for him direct will be a bonus, but I am not holding my breath. Their past record is not very good, not just my words, lots of complaints about Ketron on SZ.
Tony