Originally posted by Fran Carango:
Tony..you are wrong..in a court of law..Frank the dealer fulfilled his obligation...Orchestrated the deal between Ketron and the buyer...His contract was to supply a new Audya with a factory warranty for a certain price..He delivered and fulfilled his contract...Dealers can and usually do try to help to speed up the warranty process..but they can only connect the parties involved...Moving to another country can be a conflict of warranty ..and that is up to Ketron and their policies..
Frank is clear legally and ethically....but you can bet your last dollar he would still be willing to do what he "can" do...
Fran,
I don’t understand that philosophy – if you buy a compact Ford from your local dealer and it needs work doing under guarantee, the dealer does the work – Ford supply the parts free and the dealer charges set rates back to ford to do the work, that’s the way it works in the UK. And that’s the way that Ketron will work with the exception of paying for the likes of Frank to do the work on the KB, they won’t want to pay Frank anything, the reason is simple they are not as big as Ford and Ford are slick at what they and it works, BTW people don’t take Fords back to the factory and hand them back in and get their money back and neither do Audya owners.
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