Quote:
Originally posted by Tony Hughes:
Fran,

I don’t understand that philosophy – if you buy a compact Ford from your local dealer and it needs work doing under guarantee, the dealer does the work – Ford supply the parts free and the dealer charges set rates back to ford to do the work, that’s the way it works in the UK. And that’s the way that Ketron will work with the exception of paying for the likes of Frank to do the work on the KB, they won’t want to pay Frank anything, the reason is simple they are not as big as Ford and Ford are slick at what they and it works, BTW people don’t take Fords back to the factory and hand them back in and get their money back and neither do Audya owners.


Tony, the difference is the repairs are done by authorized repair centers...Most of the "Ford" dealers would be qualified service centers...in the Musical Instrument dealers..not all..in fact the majority are not authorized repair centers..Each manufacturer has qualifications thae the service center needs to become a "authorized" repair center...
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