Sad, really sad.

I don't think Frank is personally at fault in all of this though do you? Ketron Italy is the main culprit because they haven't supplied the necessary support or parts to mitigate and solve skude's Audya problems.

If Frank's hands are tied because Ketron Italy won't come through on their end then that leaves Frank helpless to rectify the situation or to even help out. Frank's shop shouldn't be held culpable in skude's ongoing situation in my opinion.

On the other hand, Ketron Italy and Ketron U.S. should be held accountable, but what can you do when the company and its U.S. distributor are thousands of miles away and/or continue to defy support for their own products on a respectable, consistent basis?

What everyone should learn from this spectacle is to STAY FAR FAR AWAY FROM KETRON PRODUCTS and don't touch them with a ten foot pole unless you want to be out thousands of dollars of your hard earned money with NOTHING to show for it. Or possibly Pay and then "Pray" you get a good one. I mean, if your five thousand plus dollar supposedly top of the line keyboard is full of bugs and has other serious issues and problems and Ketron won't fix it, it's basically like having a $5,000.00 plus dollar paper weight lying around that is essentially good for NOTHING, right?

Ketron could be getting ready to call it quits and perhaps are in the process of shutting down and shuttering their doors even as we speak. Technics shut their doors rather suddenly too (to everyone's surprise) and towards the end support tended to dry up as well if I'm not mistaken. My advice is to stick with the Big Three (or Casio) and then pray they don't go belly up too. Yamaha will definitely be around for a long time and same goes for Roland since they are #1 & #2 in size and monetary soundness. Although Roland desperately needs to release a new TOTL arranger soon or they may encounter a mass defection by customers if they fail to do so in my opinion. Korg, on the other hand, is rather small in size by comparison and they're probably more at risk of going under during these tough global economic times than either Yammie or Roland are. Here's a thought? What would life be like for us musicians without having the availability of any arrangers or other type(s) of keyboards for sale on the world market? Zip, Nada, Zilch! If the global financial meltdown keeps getting worse and worse we may find out. Perish the thought, right?

All the best,
Mike