tonewheel
i think what WE are saying in general is that
WE the customers, or future customers don't get ant answers from Ketron,
only occasionally from AJ
i speak from experience as Ketron Italy fails to respond to many emails
we are not saying that the distrubutors or retailers dont get weel treated
and no offense, but WE like to hear things from the horses mouth,
all we are asking for is a little support, a liitle enlightenment,
even an answer like Steve Jobs from a regular guy who sent email inquiring when the new MBP would be out...
Jobs response..."Not To Worry..."
If Steve Jobs can take the time to answer "Joe", Ketron can too...
it would only benefit them in the longrun...