Quote:
Originally posted by Dnj:
No matter what the Audya sounds like.....price, service & support are the three things that making people hesitant in a purchase.


excuse me....I happen to work for the company that imports Ketron into the UK.

Ketron Italy have been superb in all aspects of service and support and have helped us here with our initial lack of knowledge when we took over distribution at the end or 2008. They have helped diagnose very complex issues on older models by phone and email and continue to do so. I could give you many examples.

If anyone has a problem with support then they need to take this up with the retailer or the company distributing..not Ketron themselves. If the retailer or distributor behaves badly, only then should you contact Ketron Italy.