Quote:
Originally posted by clover_kid:
I second the advice to avoid the USPS. I received a shipment (of speakers) that looked like it had been run over by the delivery truck. Filed an insurance claim ( they gladly took the money for the insurance). DENIED...Poor Packaging. After months of frustration and the intervention of my congressman, I was finally paid.

Fed-X is my shipper of choice from now on


It's interesting that you say to avoid the USPS because many of their packages are subcontracted to FedEx and DHL. Chances are your package sent via USPS was transported by FedEx or DHL to a local hub, then turned over to USPS for local delivery.

When it comes to filing an insurance claim with any of the major carriers, they are all atrocious. Their first response is to deny any and all claims then make the shipper fight their way to get a payout. In the cases where they absolutely refuse to pay, you'll most likely have to threaten to or file a lawsuit before they will pay.

FYI... most UPS, USPS, FedEx, DHL, and other carriers 2 and 3 day air packages are actually transported via truck and train (not air). Only in cases where a package is going from the East coast to the West coast or vice versa, is air transport used. Sometimes you never know how your package is going to be tranported even if you did pay for a particular type of shipping service.

[This message has been edited by Ensnareyou (edited 12-20-2006).]