I was at a Home Depot store (I'm on their frequent flyer miles due to building my own house myself) and I was talking with one of the store employees. He mentioned that they had the best "secret" rental program. It seems that a lot of people "buy" a tool, (power or other), get the job done, then return the tool for a full refund!
I was shocked when he mentioned this to me.
When I go to buy "new" things I expect them to be new meaning unused. I purchased my PSR2000 knowing it was the floor "demo" model. I trusted the person who sold it to me, George Kaye, who described it in excellent condition and it was as it was described. As long as the person is honest and deals fairly with others I will frequent their store. I will go to small stores on purpose since I know that sales people or owners and want them to stay in business. I have been known to pay a little more since I know the products and support I will get from them. I do look for bargains but not at the expense of the next person buying an item.
I sense from this discussion that everyone is very fair and has good moral qualities about their business practices. This is outstanding. Keep up the good work. I believe it does pay off in the end.

- Brian