I just don't GET you sometimes, Dan. This is a tool, not a baby! Why are you SO defensive about this? Who cares if we all love the same stuff? You really need to step back and re-evaluate this allegience to Ketron that overshadows your dedication to your customers. Are you saying that Donny could've returned it to you, but I can't even sell it with the original warrentee? Help me out here .... I'm confused.

What would have been different if Donny called you. You can't tell me you would just "change his mind" for him, and set him straight on the Ketron path again.
I went out on a limb for ya buddy, but I am getting a real negative feeling about the integrity of Piano Man in general. We're pros, and need a little "extra" consideration when buying professional gear. Sometimes, you never know the real deal till you take it out in the trenches. So, c'mon .... lighten up a bit and stop taking this as a personal asasault. Take off the Ketron blinders and look closer at the customer's needs. All I asked was for a little help in moving a product that you favor quite a bit. No need to get all hissy about it. If you won't help .... that's fine too. I just wanted to know where the line was drawn, that's all. With all their faults, and (sometimes)poor sales staff, I'd still rather shop at a GC, where at least the customer's needs are considered in the evnt that the product does not suit the buyer. I'm a little disapointed, my friend. I'm sorry you feel this way.