Quote:
Originally posted by Uncle Dave:
[B]

My original question was about warrentee transfers, but since you brought it up - it's MY right as a customer to return anything I want, for WAHTEVER reason I want as long as it is within the company's policy. Don't preash about research or commitment ..... retail stores have to expect a certain ammount of returns. It's a fact of doing business. I do agree that using a 30 day return policy as a "weekend FREE rental" is a bit over the edge, but hey - some stores say they just want thge customer to be happy. 30 days. NO QUESTIONS ASKED.

[B]


I find it interesting that people buy homes, cars, boats, RV's, motorcycles, groceries, some jewelry, various other items, some even get married, knowing full well they don't have a 30 day money back guarantee, and yet buying an arranger keyboard you feel its "your right" to be able to return "anything you want" with "no questions asked" and "for any reason", which it simply isn't. I agree it is your right to purchase from a store that will allow you to return the item in the event it wasn't what you expected, but if you think that store will allow you to do this over and over again without recourse is being foolish. Eventually you won't be allowed to do so and it would likely cause the stores policy to change and become a blanket policy ruining it for others because you were so "fickle." I've seen this exact thing happen in my area with my local music stores. Customers abused the return privilege, some used it as a way to get free gear rentals, and eventually that return policy was changed from 30 days to 5 days for refunds and 10 days for exchange. Did that policy change stop me from buying from the local store, absolutely not. They provide me with service, selection, and they treat me very well and know their products. Am I disappointed that those few people who abused the return policy ruined it for others who might actually need to legitimately use it, sure.

I know if I expect the store to stay in business that its up to me to make sure I am buying a product that I want, need, and that will work for me. My local store is very reasonable and I know that if for some unknown reason the product didn't work for me as expected they would take it back. That doesn't mean its my right to play around with it for 30 days only to return it and expect a refund. I've yet to run across a keyboard that was so complex I couldn't figure it out in a matter of hours, let alone days whether or not it sounded as good as I expected or met my needs. For me to say I absolutely need 30 days to know exactly isn't necessary. As always YMMV and greatly so from mine.

Ensnare

"That tank of gas I bought last week didn't quite give me the performance I was expecting from my car, I think I'll go back to my gas station and get a refund on the fuel I have left."