With regard to the "our keyboards are used by these following people so they must be good"... The high profile users are such that it is worth your while delivering a demo model to their door - endorsement may well confirm the quality of the product (and I have no doubts about that - I've played your high-end stuff at trade shows) but has no bearing on the general availability situation for normal users who have to footslog around stores, which is the point being made here.

I only wish I had a "George Kaye" somewhere near me!
John Allcock