Oh, and on the subject of customer support:

I have had another Roland keyboard for nearly 10 years, and it has been quite reliable (I had to open it up to fix a spring on one key), so I would not be concerned from this end.

However, there is a group of Roland users who were trying to contact Roland with suggestions for the upgrades for the arranger keyboard line, and we found out that there is no official channel for the users to contact the company. The web sites are good about isolating the company from the customers. This is not my ideal customer support model.

Regards, Alex