I still haven't gotten a reply from Yamaha. Remembering the trouble and time I spent trying to have my 740 repaired, I'm not all that surprised. Now I see on another thread that Larry's response from them came with a warning not to post that response on any websites. I know for me ( and only me ), that my response in light of the recent things that Yamaha has shown me about its commitment to customer service, is to swear off Yamaha products for good, unless I see a vast turn around in the way they do business. That is a personal decision, and I can't speak for what anyone else will do, but this is the second time I've been burned by Yamaha. It won't happen again. Unfortunately, that won't cure the current OS problems with the PSR2000 I have now.

I am stuck for an answer here Scott. Maybe a consumer helpline in a newspaper or publication.. maybe airing our problems with Yamaha on this on an even more public forum would help, but Yamaha seems not to care what we say anyway, so that may not work either.

Every time I've contacted Korg with a question or comment, even if the comment was not particularly a positive one, I've gotten a prompt response. In fact, when I had my MZ2000, I got much more help from Casio, a company that for many people does not have a very good reputation for service, especially for their keyboards.

Korg AJ