In My Genos I did transfer all my files, and I can say that I am a "heavy" user, meaning tons of files....and NO problem at all.

I think you forgot to hold and press the first note(Lowest) while turning the Genos on, Before you begin to do any transfers, this procedure takes out the turn off feature, at least is the easiest way.

I do assist to resolve some issues that some PSR S/Tyros 5 that some users have, and I can say that 98.99% is a user issue, not the instrument.

My 2 Cents

Manuel