Mike...well at least you got to try one out,....sorry to hear about this problem with the file transfer I would be livid if after paying so much money for a keyboard that I would have to get aggravated with stuff like this as you mentioned, glad you were able to return it with no problems to the store,......I wonder how many owners are also experiencing this problem with GENOS? that being said what is your over all opinion/review of the Genos? and what will be your next purchase for an arranger KB if at all or?