not trying to make anything regarding this board seem better or worse!

I'm a potential customer (or....was a potential customer) who has been put off by the issues with the board -- and, more significantly, by Casio's lack of communication. I want Casio to succeed here. But not to the point where I'll hand over $1000 for an expensive doorstop with disco lights.

Casio has a choice here: Acknowledge the issue and communicate about a remedy, or don't.