Nope, afraid the above did not solve my problem. I'm busy running all the pcm files since I'm desperate and since I talk to myself over here. Not used to this kind of treatment on the other forums I used to visit.

Anyway, maybe if I can solve my prob;lem, by documentiong the steps here, I can maybe later help someone experiencing same. This exact problem happened to others before.

My friend purchased this Audya from Ketron direct, so I do not have a dealer to approach. I have two questions:

1. Where can I obtain a HD restore DVD from.
2. Where can I purchase the Pendrive update from. The link I have answered saying that they are not allowed to supply to South Africa.

I hope someone responds.

Keep well all,
Henni