Deane,

Right at this moment in time you aren’t getting anything, so it was a dear do (expensive) in my book and I don't know how anyone can help you, it appears to be a bit of a Ketron mystery with a wall of silence thrown in for good measure. Like I said “Whatever floats you boat” you are either hooked on Ketron or you’re not, you can't take medication for it. Personally, I would not be buying another one until you get this one fixed first.
Best of luck Deane