Here in the USA, when I purchased an Audya, support from the US distributor was directed to AJ?? When I called the number for support for a failed Audya, AJ told me he only does Ketron Support on Wed, Thur, Fri or something like that??? I called on a Monday and he told me to call back when HE was available. Does this sound like reasonable coverage for the entire US customer base? NO...and that's why I immediately returned the Audya. I'm not going to deal with that nonsense. PERIOD!
Even though I wanted to LOVE that Audya, Ketron seems to conspire against itself.
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Al
Pa4x - LD Systems Maui 28 - Mackie Thumps