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#414568 - 01/13/16 01:05 PM Korg PA3X with blank screen.
RC Offline
Member

Registered: 04/29/02
Posts: 56
Loc: Pa Usa
Took to a registered Korg dealer. He advised that he needed two parts. They sent him one and said the other is in back order. I then contacted Korg USA and this is the response I received. I took the keyboard in on or around the 12th of nov. Still waiting.


We have received an ETA for part # GRA0002171. We are expecting this part to arrive in about 60-90 days.



Thank you and best regards



Bernadette

Customer Service Representative

Korg USA

316 South Service Rd.

Melville, NY 11747
I have been waiting for five weeks and now it look like I will be waiting another 60 to 90 days. THIS WILL BE MY FIRST AND LAST KORG EVER.

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#414580 - 01/13/16 05:30 PM Re: Korg PA3X with blank screen. [Re: RC]
tony mads usa Offline
Senior Member

Registered: 01/16/02
Posts: 11194
Loc: East Greenwich RI USA
hopefully you told THEM that ...
_________________________
t. cool

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#420614 - 04/28/16 05:19 AM Re: Korg PA3X with blank screen. [Re: RC]
RC Offline
Member

Registered: 04/29/02
Posts: 56
Loc: Pa Usa
Just a update on this Korg. The 60 to 90 days had long passed . The new date is in Mid May. The keyboard has been in the shop since November. I JUST LOVE KORG USA AND THIER CONCERN.

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#421976 - 06/04/16 01:03 PM Re: Korg PA3X with blank screen. [Re: RC]
Korgman5
Unregistered


What a ripoff. Consumer protection should be notified. Lloyd

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