Took to a registered Korg dealer. He advised that he needed two parts. They sent him one and said the other is in back order. I then contacted Korg USA and this is the response I received. I took the keyboard in on or around the 12th of nov. Still waiting.

We have received an ETA for part # GRA0002171. We are expecting this part to arrive in about 60-90 days.

Thank you and best regards


Customer Service Representative

Korg USA

316 South Service Rd.

Melville, NY 11747
I have been waiting for five weeks and now it look like I will be waiting another 60 to 90 days. THIS WILL BE MY FIRST AND LAST KORG EVER.