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#35657 - 07/14/10 12:08 AM A real ERROR
skude Offline
Member

Registered: 07/15/09
Posts: 388
Hi all
Wonder why no one at Ketron can tell me what "INT. PHASE ERROR" means. They must know what's wrong when this message pops up from time to time. Then I have no output sound at all. I'm sure someone wrote this message in the software for some reason. Loss of "count in " tick is nothing compared to this. Another one today.
skude

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#35658 - 07/14/10 03:54 AM Re: A real ERROR
frankieve Offline
Senior Member

Registered: 11/24/99
Posts: 1675
Loc: Milford, CT, USA
Skude,

Not sure if it's for the same reasons, but when I mess around with swapping drives, i would get that error on boot-up, i got rid of it after re-loading the hard drive, and doing a OS re-load. Actually can't remember each thing but I also had that error.

I think it's vacation time in the US for you

------------------
www.AudioworksCT.com
_________________________
www.AudioProCT.com
Frank@AudioProCT.com

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#35659 - 07/14/10 05:30 AM Re: A real ERROR
skude Offline
Member

Registered: 07/15/09
Posts: 388
Frank
I have just done what Ketron told me to, after I got all new boards and new HD. They loaded OS3 from factory and then I was told to update to 4.1A. I have checked all connectors. It was just the same with the original HD, and first SB second SB and now third SB. Before changing the parts I tried reloading OS starting from OS2.0.(told by AJ). Still the same. The worst is that these issues appears randomly. Never know when. Could this be some bad cable connector? Thought Ketron was interested in finding the fault, not so sure anymore.
This year is when I really need a US vacation. You never know Frank, may be a free lunch for you
skude

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#35660 - 07/14/10 07:37 AM Re: A real ERROR
frankieve Offline
Senior Member

Registered: 11/24/99
Posts: 1675
Loc: Milford, CT, USA
Maybe I can meet you at the airport. We will switch Audyas, and then we can both go get drunk

------------------
www.AudioworksCT.com
_________________________
www.AudioProCT.com
Frank@AudioProCT.com

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#35661 - 07/14/10 11:11 AM Re: A real ERROR
NiteLife Offline
Member

Registered: 04/02/10
Posts: 264
Loc: Cape Coral, Florida USA
Hey Skude:

That sounds like an offer you shouldn't refuse.

Jim

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#35662 - 07/14/10 11:23 AM Re: A real ERROR
Tony Hughes Offline
Senior Member

Registered: 01/30/06
Posts: 3944
Skude,

OS4.0 is full blown OS, that means if you have all the files copy onto your PC you can format the drive in FAT32 then format in the Audya and pu all the OS4.0 back on, this is the only way to get rid of INT PHASE ERROR, have you rum the ROM test again today, try it and come back.

Tony
_________________________
Tyros 4/Pair SR 350/ PC with a i8 intel chip, XENYX 802, Ford Focus 2 litre/Tascam DR07/Brother printer/Designjet 500/ our Doris/5 Grandchildren/ white boxers short Kymart shipped over and Typhoo Tea Earl Grey

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#35663 - 07/14/10 12:35 PM Re: A real ERROR
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
Skude - please just call your Norway distributor or email Ketron. your answers are there..not here.

By the way...are you using a surge protector?

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#35664 - 07/14/10 01:49 PM Re: A real ERROR
skude Offline
Member

Registered: 07/15/09
Posts: 388
Quote:
Originally posted by frankieve:
Maybe I can meet you at the airport. We will switch Audyas, and then we can both go get drunk



Frank
Sounds like a good idea. Guess you know the right places.
skude

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#35665 - 07/14/10 02:02 PM Re: A real ERROR
skude Offline
Member

Registered: 07/15/09
Posts: 388
Quote:
Originally posted by Tonewheeldude:
Skude - please just call your Norway distributor or email Ketron. your answers are there..not here.

By the way...are you using a surge protector?


TWD
I will, when I got the new parts the service guy told me he was going on vacation. Long vacations in this country, not only Italy. Still waiting to get some wise answers from Ketron It. They have my E-mails. I have surge protector, but we do have a very stable power.
skude
skude

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#35666 - 07/14/10 05:30 PM Re: A real ERROR
Robbo Offline
Member

Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
Boy this just gets worse and worse, please d I and many ask Ketron, talk to us what is happening in your company. Prosective buyers and owners have a right to know what outcomes are going to eventuate if any

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