I waited over 7 hours for a repair tech from internet company to fix my problem. Arriving in her, yes her, 13th hour of work, she tried an equipment change that didn't worked and promised to return next morning. Finally fame back 3 days later, because of being dispatched elsewhere for those days, and fixed the problem. Not enough techs to make repair appointments. Those 4 hour windows are a joke with this company. Understaffed and overbooked the repair techs themselves are good people who do good work, but they are getting driven into the ground..I, as a tradesman, can't believe nobody wants these jobs..I guess its easier to sit on the couch??? Who pays you for that?

Then again, I don't know many younger twenty something folks who want to work outside in the heat, cold, rain or snow occasionally...but will go to the beach or snowboarding in the same conditions for fun..
And that same age group doesn't like authority figures, like dispatchers,supervisors, or bosses in general...