I am not going to get involved in this 'disagreement' but I would like to suggest that nsr007 contacts the following company:-

TECHNOTE AMERICA Inc.
5324 56th Commerce Park Blvd
Tampa
Florida
34691
USA
Telephone no. 1-800 580 4050
email: usa@technote.com

I have dealt with the English Technote company almost since they started business and have always found the staff to be courteous and helpful. If the USA staff are the same (and I'm sure they are) they will do their utmost to help you.

Worth a try anyway.

Good luck!

Aud (U.K.)