Hi there, ketroners, I'd like to share with you a conversation which I've had with the Ketron customer service, regarding some MJPRO questions...

Quote:
Nome: Daniel Bordeiu
E-mail: danielbordeiu@yahoo.com
Testo del messaggio:
1. What type of RAM sound can the MIDJPRO use, how do I load it and how do I edit it in the Voice edit menu?
2. How can I insert one RAM sound into a style arrangement?
3. How can I change a Live Audio Drum inside an arrangement?
4. How can I convert back a *.KST style to an *.PAT style in order to further editing with EMC Style COnverter?

Regards, Daniel Bordeiu - Audya5 and MIDJPRO - pianoentertainer


...and here is what I got back ...

Quote:
1. What type of RAM sound can the MIDJPRO use,
r1. is a flash Ram.

2. how do I load
r2. you “see” flash memory as USER FS on menu MEDIA

3. it and how do I edit it in the Voice edit menu?
r3. When you select Edit you have access to many parameters to modify

4. How can I insert one RAM sound into a style arrangement?
r4. you can add only modified user sound ( not imported sample )

5. How can I change a Live Audio Drum inside an arrangement?
r5. What means “change” ..?? To replace or what else ?

6. How can I convert back a *.KST style to an *.PAT style in order to further editing with EMC Style COnverter?
r6. Once a style is on Midjpro, you can achieve only on KST or MID

Regards,


K E T R O N s.r.l.
Servizio Assistenza Clienti


so, after this "comprehensive" message, I dared to ask them again...

Quote:
Hi, Ketron, thanks for the time you took answering my question.
There are some unsorted things though, and that's why I'm gonna kindly ask you again:

1. RAM sound - 64 MB ... This is what it's been advertised in the brochure. The user manual includes NO reference about it. According to your explanations, I was supposed to find an USER FS ( that being a directory, or what? ) from the MEDIA menu - you said. Pressing the MEDIA knob, sends me to a display where I can "see" the SSD of the module (and some other USB memory - if inserted). On the lower part of the display I see some tabs, but none of them will send me to "USER FS". Entering the SSD of the module, I see a lot of directories, but than again, no USER FS. So, please, explain one more time, WHAT is all about this 64 MB RAM sound? You say it's not loadable with *. ins or *.msp ? Because in the brochure it's all blurred...

2. Regarding the Live Audio Drums - My question was: Can I load a style into a registration, open up the EDIT - VIEW screen, and from there to designate another LIVE AUDIO DRUM on the Drum 1 section, other than the one the *.kst style came with in the first place?

3. You said that I can also add "only a modified user sound" to an arrangement. Are you talking about the 4 Voices on the Upper Right? Because my question was about changhing a CHORD section - sound with another one, presumed to be loaded into that 64 MB flash RAM Sound memory.

4. When I edit a VOICE, I can only save it as a bulk file, and there is no way I can tell the module to load it at startup, even if I use the CUSTOM STARTUP save - function.... Is this an O.S. bug, or do you have an explanation regarding how I can accomplish that?

5. Saving a registration it's easy... Recalling it with the correct parameters, it's a painful and not always succesful operation - I need to press the ENTER knob 4-5 times in a row, to get a registration to load with all the correct parameters it's been previously saved... I take it this IS a bug...

The list can go on, with all the bugs that I've discovered during this month since I've started using the module, but it seems like nobody from Ketron gives a damn about it. Is there anybody interested in how the module responds in live performing situation? One cannot solve the problems if one doesn't know what issues to address... Can you put me in touch with some of the Ketron engineers involved in the development of the O.S.? I have sooo many things to tell about MIDJPRO...


Regards,

Daniel Bordeiu - piano entertainer.



I'd also like to mention that my first mail is dated 13th Feb and they responded on 26th Feb. I still haven't got yet any response since my last reply....

Probably they're too busy ....

So, can somebody tell me what can I make out of this?


Have a lovely 8th March Saturday with your beloved ones!


Edited by danielbordeiu (03/08/14 07:34 AM)
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Roland RD700 exp., Ketron Audya5, Ketron MIDJPRO, TC Helicon Harmony-M, EV N/D967, Shure Beta58A, Roland FR4X, Yamaha PSR SX900