Originally Posted By: NiteLife
Hello again fellow Audya owners,

I feel I must agree after joining this forum and reading about the many problems so many have had with their Audya's.

It is obvious Ketron has Hardware and Software issue's that they either can't resolve or won't resolve or are still trying to resolve.

I continue to have channel output problems that require 2 or 3 reboots to correct. Either the Left channel is missing or sometimes NO sound at all . It has been an inconvenience , but thankfully it finally boots correctly and performs flawlessly.

I'm sure I've given my board more of a work out than any of you, I'm playing 6 and 7 nights a week and practicing during the day. It always come's through for me.

I have to give Ketron credit for developing a product which incorporates the use of "LIVE , REAL AUDIO ". This obviously is a tricky technology and NO OTHER manufacturer has ventured into it.

For me, it's ALL ABOUT the " SOUND "! Three years later, I am still THRILLED with performing on the Audya. I recently sold my Tyros3 because it just couldn't compete !

My Audya has made me a lot of money, expanded my popularity and demand, inspired my musical creativity and has taken me to a musical level NEVER before achieved with any arranger or combination of Keyboards in over 40 years on stage.

Hundreds of people have felt compelled to approach me and compliment me on the SOUND and the Music they are hearing. That alone is worth EVERYTHING to me as a musician!

Yes, I agree there are problems with Ketron and the Audya! HOWEVER...............................

When I eventually play this keyboard to the end of it's life, I will turn around and buy another one just like it.

Until another manufacturer designs an Arranger that sounds like the Audya, I'm sticking with Ketron!

Through THICK & THIN, GOOD & BAD, REBOOT after REBOOT!

Jim







Hi Nitelife, I did in my preamble say re the Audya, its the best re sound and live performance no quarms there. You say putting up with the problem and not calling the manufacturer to task is the answer. I'm sure I and many others disagree. My audiences would not tollerate more than one shutdown during performances, it's a tough market, and the Audya makes it useless re live gigs for me. There is another post here which states that Ketron techs gave information to owner to rectify a file (coruption). Whether or not it's a user fault or a manufacturer fault this should have been diseminated via e-mails to owners, same as any other product update or recall, to correct issues.

I did also say that the plague of problems besetting the board have devalued it immensely. I know you are making great living with it, wish I was you, but considering that the Audya is virtually worth less than half it's real value until it's fixed in the consumers eye's I believe whilst you may return to the buying table with them, many others will not.

Ketron have a real problem with understanding the public as a client that needs to be respected. Thier marketing and public relations are deplorable. Just one instance. The manual! dowloaded the manual from the Ketron site, thinking that because the illistrations in the manual are almost unreadable (blury), the PDF will fix the problem and allow me to print, diagramms with clarity. Think again, not only are the diagramms, pictures of the board and so on just as fuzzy, you cant even, say take a clip of an illistrated diagram of the buttons on keyboard, to place it in a programe ie, paint, word, Illistrator, and so on, and print it out, for a better reference, particulary if you have a stack of two keyboards with Audya on the bottom, and can't see the button assembly clearly.

So I hope that some real reaching out from Ketron will happen here. They need as stated before to state clearly, these are the problems we have fixed, and how we fixed them since the board was released. Then and only then would I return to thier buying table.