What bothers me in the big chain music stores is that they hardly carry any mid to top arrangers anymore. Most places I have been to look at us older adults & tend to ignore us as if we dont know what we're doing. Or when asked about a product they just shrug their shoulders in bewilderment & say "What's That"? Most look like their on drugs also, what happened to a shirt & tie? It's a shame what has happened to music stores in the last 20 years from the help through management. You can't blame the customers for shopping on the Internet at much better prices. With so many unknowledgeable employees in stores you sought of have to be your own salesman in the know. And after you buy if you need help the Internet again can deliver it with forums like this and such. So its a no brainer as to why there is a downward slide & probably in years to come the demise of retail music stores as we knew them. It's sad.