After dealing with Rondo music for three days trying to place an order, and being told that they simply will not take a phone order, I'm only going to buy on-line if I absolutely have to. Rondo has unique things, like a reasonably priced case for a flying V, a hardshell case for a double-neck guitar, a neat little lap steel with a stand. But, the hoops these idiots have you jump through is not acceptable. They get my vote as the worst retailer I've ever dealt with.
I've had terrible experiences with Rondo, Overstock.com and Amazon.com. Looks like it's follow their rules, fill in all the blanks perfectly and then hold onto your ass.
Makes me appreciate Frank and George much more.
R.