Hi,

Its not just keyboards with this issue.

I just purchased an Ovation idea guitar and had to return it for another because of severe cosmetic blemishes. I was shocked to see one like this out of the box! The second one had issues also but I kept it. Not the quality I remember from this company.

Manufactured in CHINA or KOREA as most musical instruments are these days. I do not think the companies check what is being shipped to customers often enough.

Maybe it is NOT so much people returning them for no good reason but people returning them because they truely are flawed?

I had to return my MZ2000 3 times before I got one that was not broken. Then I sold it LOL!

I never returned an instrument for a refund.

-Linda