I guess we are beginning to see the lesson here...

If anything goes wrong with your arranger (or any other gear, for that matter), you don't take it to the dealer (unless it is still under warranty). You find out where the nearest Authorized Repair Center is, and talk to them.

The dealer, especially in these days of internet sales cutting brick and mortar stores' margins, is only interested in making a profit. Few of them even expect a repeat sale from a satisfied customer if they can't match online pricing. All they want is your money, and then outsource the work (sound familiar?!).

The Authorized Service Centers (you should be able to look these up online, or a call to the Headquarters will inform you) are the right people to make your first stop, one shop place to go. You'll generally find them to be honest and knowledgeable (they have to pass all kinds of tests to become Authorized), and usually have come across most problems before, so they know what your options are.

Here's hoping that this doesn't happen to anyone else, ever again!

[This message has been edited by Diki (edited 02-01-2008).]