Guys,
Please keep in mind that this is not an official Yamaha site and that posting here does not mean Yamaha is jumping into action. I mostly lurk here, because I believe its in the best interest of Yamaha and our customers for me to know what you guys are experiencing and thinking. I try to get here every day, but some days I just can't. If you want me to do something, you'd better call me or email me. For those of you outside the US, contact your local affiliate. So, are Mike and Al and Leo all experiencing the same thing? Does distortion acurately describe the problem? Does turning off the effects on the VH resolve the issue completely? Are there any other factors, that we should be looking at?
The VH unit on the Tyros is the same (as per the spec) as the PSR9000 etc. Obviosly , there are some different parts. Scott's and Don's are working fine, and we have 2 units that we've tested that have no problem as far as I can tell.
I don't address problems with design myself, I have to report them the our design team. It usually takes a while to get problems resolved, but it takes longer if it's not reported.
Before I can report it, I need details. Is this some units that behave differently than most, or some customers whose application is different than most?
Awaiting your reply,
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Yamaha Customer Support
YCASupport@yamaha.com
714.522.9000