I'm sure each of us has a good reason for reacting/not reacting to a post, sometimes so simple as having/not having the time to reply. But I was thinking of more general reasons. I have frequently the impression that humans tend to pay more attention to disasters and bad news (by sympathy or other feelings?). The media seem to know to explore this tendency in a very efficient way! Just my thoughts, of course.
You are absolutely right, Scott deserved a better treatment, but we all are in the hands of the dealers. We are lucky when we get the respect of one. I don't have Ketron equipment anymore but while I was a Ketron their support in Portugal was none less than excellent.
-- José.