While I was unhappy about getting two faulty keyboards, I was happy about how I was treated by my retailer, Joe Martell of Sweetwater Sound and by Steve Demming of Yamaha.

I was one of the first customers to receive an S-900 in the USA, and it was defective. My retailer told me that that was the only one he had, and that there were production delays on the next shipment. It took five weeks for me to get the second keyboard that was defective.

Given that these two keyboards came from shipments five weeks apart, and Tim's keyboard came six weeks after that with version 1.2 on it, it is evident that the problem came from the factory and not from a bunch of keyboards falling off a pallette.

Beakybird