That isn't necessarily so in my opinion. An assembly line could have issues at the start of the line, midway, or at the end of the line and therefore the quality control (or lack thereof) could affect many varied aspects of the assembly process depending on how lackadaisical and/or problematic the quality control issues have become at the factory.

On the other hand if a pallet somehow got dropped from a considerable height the boxes that they come in would most likely have been damaged also. I haven't heard of people complaining about smashed, ripped, or otherwise damaged boxes upon receiving their S series keyboards. Maybe I missed that discussion I dunno. The keyboards are boxed together at the factory in Indonesia and as far as I know Yamaha U.S. doesn't re-box them at their facility in Buena Park, CA. do they? Maybe they do, but if a keyboard has already been damaged by a fall from a pallet or whatever, you would think Yamaha U.S. would put a new keyboard back in the new re-boxed box with undamaged merchandise thereby rectifying the problem(s) at both ends i.e. a new undamaged box with a new undamaged S500/700/900 in them. Apparently that has not been the procedure followed by Yamaha or else we wouldn't be getting all these reports of problematic S series keyboards arriving at peoples doors in damaged condition. If indeed a pallet load of S series keyboards did in fact hit the deck.

I suspect the real problem lies at the factory in Indonesia. But what do I know?

Yamaha doing whatever necessary to root out the problem at its source is something we can all hope that they accomplish in a most timely manner. If not sooner.

Best,
Mike



[This message has been edited by keybplayer (edited 10-14-2007).]