The problems with the PSR-S900 that I have heard of so far are too varied to be a problem with a load falling off of a pallett.

I'm glad that the problems are mostly confined to the USA.

I believe that there was a quality control problem. Many of the problems reveal inner circuitry issues. A few, like cracked plastic and the usb not working might be from mishandling.

Hey, I'm very happy with the two PSR-S900's that I own. Knock on wood. I am having a lot of fun at my jobs and in my office. I just feel bad for those who like me got defective keyboards.

I really hope that Yamaha gets this issue under control ASAP.

Beakybird