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#358475 - 01/11/13 07:57 AM ketron UK styles
alliehoe Offline
Member

Registered: 05/31/10
Posts: 62
Loc: den haag Netherlands
Hi,

Friday exactly one week ago I ordered the new styles.
Payed with paypal. Last tuesday got an email from paypal
that styles were send. I have send an email to ketron Uk
Yesterday, no answer and no styles.

What to do now

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#358485 - 01/11/13 08:24 AM Re: ketron UK styles [Re: alliehoe]
Snoopy Offline
Member

Registered: 05/23/11
Posts: 284
Loc: Northern Germany
Mojen dag,

donīt worry, the ships from "the island" to the continent are that slow laugh

I ordered 19th of dec and got it 2 weeks later...

Maybe in the netherlands itīs the same than in germany, customs...

You should wait until next friday before you upset wink

toot ziens
_________________________
Greetings from East-Frisia ( Northern-Germany )

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#358499 - 01/11/13 09:34 AM Re: ketron UK styles [Re: alliehoe]
Joe0710 Offline
Member

Registered: 01/27/10
Posts: 160
Loc: South Germany
Hi Allie,

you should have get 2 mails. In one of the mail there is a tracking number from royal mail given. I didn't saw that at first, Darren was so kind and sent me the tracking number also.
It tooks also about 2 weeks, but I think it was due to Christmas

Joe

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#358516 - 01/11/13 11:24 AM Re: ketron UK styles [Re: alliehoe]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
Hi Allie

I wonder if your email account is working correctly?

According to your email header you sent the email on Thu, 10 Jan 2013 18:35:41 +0100 which is after working hours for us. ( 25 minutes to 8 pm UK time to be exact).

The email was forwarded to me at 10am this morning when the office checked their emails and I picked up the email and replied to you at lunch time once I arrived in from my first appointment ( 11/01/2013 12:20pm)

However, You should have received an email from the paypal system with your tracking number on once it was posted. (I know this because I processed your order, got in my car and drove to the post office, once back in the office I entered your tracking info into paypal personally )If you go to to www.royalmail.com and enter your tracking number into 'track my item' you can see its progress

When I checked and emailed you earlier it said the package was in your country - so its in the hands of your postal service now.

We use International Signed for which is the most secure, fastest and most expensive option (air not sea) , but its odd, because it seems to be faster sending items to the USA than it does to Europe...not sure why that is. There was a slight delay in sending (Tuesday instead of Monday) as I was not in the office that day and my colleague could not take on the additional workload - sorry.



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#358531 - 01/11/13 03:40 PM Re: ketron UK styles [Re: Tonewheeldude]
alliehoe Offline
Member

Registered: 05/31/10
Posts: 62
Loc: den haag Netherlands
hi, I found the tracking number, so that helps

My email works good but didnt recieve any from ketron UK maybe something ele wrong but
now I know that all will be ok

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#358554 - 01/12/13 01:51 AM Re: ketron UK styles [Re: alliehoe]
alliehoe Offline
Member

Registered: 05/31/10
Posts: 62
Loc: den haag Netherlands
the styles just came,

Sorry i was a bit impatient

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#358559 - 01/12/13 05:25 AM Re: ketron UK styles [Re: alliehoe]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
great news! hope you like them smile

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#358561 - 01/12/13 07:19 AM Re: ketron UK styles [Re: Tonewheeldude]
Snoopy Offline
Member

Registered: 05/23/11
Posts: 284
Loc: Northern Germany
Originally Posted By: Tonewheeldude
great news! hope you like them smile


I like them wink

Could anyone try please the "quickstep_time", any intro, and then to variation "A". I can hear a little "hanhing" there, maybe a 10th of a second, but I can hear it ! To "B" and "C" it maybe a 20th of a second, to "D" itīs OK.

( It was already before I changed to SSD laugh )
_________________________
Greetings from East-Frisia ( Northern-Germany )

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#358629 - 01/13/13 06:16 AM Re: ketron UK styles [Re: Snoopy]
Joe0710 Offline
Member

Registered: 01/27/10
Posts: 160
Loc: South Germany
Originally Posted By: Snoopy
Originally Posted By: Tonewheeldude
great news! hope you like them smile


I like them wink

Could anyone try please the "quickstep_time", any intro, and then to variation "A". I can hear a little "hanhing" there, maybe a 10th of a second, but I can hear it ! To "B" and "C" it maybe a 20th of a second, to "D" itīs OK.

( It was already before I changed to SSD laugh )


I can hear them also, but this is a general topic of styles with Audio drums. There are some of them also on the built in styles.

Joe

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#358949 - 01/18/13 12:26 PM Re: ketron UK styles [Re: Joe0710]
hbinfo2001 Offline
Member

Registered: 08/23/04
Posts: 649
Loc: Quebec Canada
Hi,I try to find the 60s power ballad (My Way)in the folder user styles unplugged that i download from the UK usb styles (Robert)the other 4 styles is ok
Thanks
_________________________
ketron sd9,Technics KN7000,monitors Adam tv8, Yamaha Mixer

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